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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240

Sheraton Grand Jakarta Gandaria City Hotel, a 5-star property adjacent to Gandaria City Mall, features unique in-house art collection with works from Jean-Michel Othoniel, Robert Indiana, and Handwirman Saputra. The hotel offers 293 ultra-comfortable guestrooms, a 24-hour fitness center, and nearly 40000 square feet of event space.

Premium Room Amenities

Guest accommodations at Sheraton feature Sleep Experience beds and floor-to-ceiling windows providing city views. Each room includes marble bathrooms, complimentary Wi-Fi, and a minibar, while certain units offer a dedicated seating area.

International Dining Options

Anigré Restaurant serves Asian, Indonesian, and Western cuisine through all-day buffet dining, featuring their signature oxtail soup. The Lobby Lounge offers specialty cocktails with live music.

Leisure Facilities

The outdoor pool provides a refreshing escape, while the spa features four treatment suites using local and international products. The Sheraton Club Lounge on the 20th floor offers panoramic city views with private check-in and complimentary breakfast.

Strategic Mall Location

Located in South Jakarta, the Sheraton Grand Jakarta Gandaria City Hotel stands 18 miles from Soekarno-Hatta International Airport. The property provides direct access to trendy restaurants and shops through Gandaria City Mall.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
615 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Guest Room
Max:
2 persons
380 sq. feet 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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King Room
Max:
2 persons
380 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Jakarta 4.8 mi
Airports
Halim Perdanakusuma (HLP) 8.6 mi
Soekarno Hatta (CGK) 20.2 mi
Metro stations
Blok M 1.0 mi
ASEAN 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240
Map view
Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240
Nearby
Pasar Taman Puring
1900 ft
Restaurants
Remboelan Gandari City
100 ft
Jl. Sultan Iskandar Muda no. 11 Mall Gandaria City Upper Ground MU Unit. 18-19
Jeans Chilli Chicken Indonesia
200 ft
Jl. Sultan Iskandar Muda Gandaria City Mainstreet UG
Bing Go
1300 ft
Jl. Sultan Iskandar Muda Gandaria City Mall
Gio Vanese
1200 ft
Jln. Kebayoran Lama Gandaria City Main Street Floor # M-U19
Eric Kayser Artisan Boulanger
1200 ft
Jl. Sultan Iskandar Muda Gandaria City
Basilico
1900 ft
Gandaria City Mall Ground Floor Unit #m-g0
Seribu Rasa
1800 ft
Jl. Sultan Iskandar Muda
Eat & Eat Gandaria
1500 ft
Jl. KH. M. Syafii Hadzami no. 8 Gandaria City Mall Lt.2
Tony Roma's
1900 ft
Jl. Sultan Iskandar Muda
Ta Wan Gandaria City
1800 ft
Jl. Sultan Iskandar Muda Gandaria City Mall LG Floor Unit L. 06 & LS. 06

Reviews and Ratings

Feedback from previous guests about their experience.
92%
enjoyed the hotel and would happily return
Exceptional service
Spacious and clean rooms
Noise from the intersection
Inconsistent coffee quality
9.2/10
Perfect
Rooms
9.0
Location
9.6
Service
10.0
Dining
8.8
Guest reviews
9.2/10
based on 5 reviews
8.7
8.7/10 based on 245 reviews
Albert
United States of America, December  2024
9.6/10

I had a fantastic experience at this hotel, especially being connected to a major mall which made everything super convenient. The rooms were modern, spacious, and clean, and the staff provided amazing service throughout my stay. While there were some minor hiccups with room amenities, the excellent breakfast more than made up for it. Overall, it was a delightful stay with great value for money.

Rooms
9.0
The rooms were spacious, clean, and modern with soothing ambient lighting.
Service
10.0
The staff was extremely helpful, providing excellent service and assisting with my needs promptly.
Location
10.0
The hotel is perfectly located, attached to Gandaria City Mall, which is a major convenience.
Dining
10.0
Breakfast was outstanding with a wide variety of delicious options available every day.
Facilities
9.0
The gym and the Sheraton Club Lounge were both impressive, offering great amenities.
Harold
United States of America, December  2024
8.4/10

I had a delightful stay at this hotel, where the service truly stood out and the ambiance was very Indonesian. The location, while situated on a busy intersection, provided easy access to nearby attractions despite some noise. The dining was good overall, with some room for improvement in coffee quality. The facilities were well-maintained, especially the gym, which offered an excellent experience with great support from the staff. It's a solid choice for those looking for comfort and service in Jakarta.

Rooms
8.0
The rooms were spacious, clean, and well-fitted, which made my stay very comfortable. Thanks to Mr. Aldino and Miss Amel for their attentive cleaning service.
Service
10.0
The service was exceptional, with staff being super attentive and thoughtful, particularly Mr. Azhar Pawiro, who provided excellent customer service during my check-in.
Location
8.0
The hotel is strategically located in the bustling south part of Jakarta, making it ideal for both business and leisure, with easy access to several nearby dining options.
Dining
7.0
Dining options were good in taste and variety, although I wish there were more non-spicy choices available in the buffet.
Facilities
9.0
The gym facilities were impressive, with friendly staff who offered personal coaching during workouts, adding significant value to my stay.
Exceptional service
Noise from the intersection
Bill
United States of America, November  2024
9.4/10

Staying at the Sheraton Gandaria Jakarta exceeded my expectations in many ways. The rooms are spacious and well-kept, plus there's a fantastic buffet breakfast that features both local and international choices. The fact that the hotel is connected to a large mall adds to the convenience, allowing for easy shopping and dining options. The only downside was that some areas felt a bit busy at times. Overall, it was a remarkable experience, and I’m definitely planning to return.

Rooms
9.0
The rooms are spacious, clean, and well-appointed, meeting the standards of a 5-star hotel.
Service
10.0
The service was exceptional; the staff were friendly, accommodating, and genuinely went out of their way to make my stay special, especially with thoughtful gestures.
Location
10.0
The location is superb, right next to Gandaria City Mall, offering endless dining and shopping options and ease of access to the main highway.
Dining
9.0
The dining experience was delightful, offering a vast range of delicious food options, including fantastic local dishes.
Facilities
9.0
The hotel facilities are excellent, with a well-equipped gym and a lovely club lounge for relaxation.
Mary
United States of America, November  2024
9.4/10

I had a fantastic experience celebrating my anniversary at this hotel. The staff truly went above and beyond to make our stay memorable, from the room upgrade to special touches like towel art and treats. The facilities are exceptional, and the dining options were varied and delicious. However, there were minor issues with the poolside ordering system and a shower leak in my room, which could use improvement.

Rooms
9.0
Our room was spacious, comfortable, and had a beautiful view, making it a great retreat after our day's activities.
Service
10.0
The service was outstanding, and the staff was incredibly attentive, especially Roland who provided great dinner tips.
Location
10.0
The hotel is conveniently located adjacent to a large mall with endless dining options, making it easy to explore and enjoy local cuisine.
Dining
9.0
Breakfast was great, especially the French toast, and there were many options that catered to all tastes. The lounge also had happy hour, which was a nice touch.
Facilities
9.0
The hotel facilities, including the pool and lounge access, were well-maintained and added a luxurious touch to our stay.
George
United States of America, October  2024
9.6/10

I had a fantastic stay at this hotel! The luxurious finishes and comfortable amenities made it a true delight. The location is super convenient, being near a major mall and golf course, which made it easy to explore. The service was top-notch, although the smoking in the lobby lounge was a bit of a problem for me as a non-smoker. Overall, it was great value for my needs, especially for business trips.

Rooms
10.0
The room was spacious and super clean, providing a comfortable stay.
Service
10.0
The service was exemplary; every need was promptly met with a smile.
Location
10.0
The hotel's location is perfect, directly connected to a large mall and close to many key business areas in Jakarta.
Dining
9.0
The breakfast buffet was outstanding with plenty of options, making it hard to choose one favorite!
Facilities
9.0
The gym was excellent, and having access to the business lounge added a lot of value for my trips.
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Rooms and Guests2 Guests, 1 Room